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Get to know the ReachUC App

ReachUC App Overview 

Log In Screen




End User View 


1. Registration Icon


2. Keypad

3. Contacts

4. SMS

5. Call History

6. PBX Presence Panel

7. Settings

8. Call Button



Contacts Tab


This option lets you choose to filter the contacts shown. The options are listed below:

  • All (default) – will show all contacts regardless of status. Note that those without a presence indicator are part of the My Contacts list.
  • Available Contacts – will show only those contacts whose status is Online.
  • Busy Contacts – will show only those contacts whose status is Busy.
  • Offline Contacts – will show only those contacts whose status is Offline.
  • My Contacts – will show only the contacts which the ReachUC user has added.
  • (Configured Departments in alphabetical order) – will show all contacts from the selected department regardless of their status.

Fax Tab

Send Fax

You can send a fax to any number by clicking on the Send Fax floating button.

You may then choose a number to use as the sender for the fax by clicking on the drop-down arrow.