Main KB - Support

Contact Us

Zoho CRM - ReachUC Connector Integration




 Application Information

Manufacturer:

 Zoho Corp

Version:

Version: Standard, Professional, Enterprise, Plus

Market:

General CRM 


 

Supported Features


 The Zoho API has limits, as detailed here: https://www.zoho.com/crm/help/api/api-limits.html Therefore, on high usage sites it is recommended that the Zoho addin is configured to use ‘Cache'. For details of the Live searching limitations, please refer to the Zoho Addin Guide. Zoho are disabling their Zoho CRM v1 API on the 31st of December 2019, to be replaced with Zoho CRM v2 API. For continued support of the integration, a CRM add-in library of 1907 or higher is required. Cannot be used in conjuction with the Zoho Phonebridge Add-in. Users must use either the Zoho Phonebridge Addin or the Zoho CRM Addin.

If the integration supports caching, please note that cached integrations support up to 30,000 contacts. The live mode method would need to be used for larger directories. Performance will then be determined by a number of additional factors including network speed and application API specification.


Operating System:

Windows 7//8/10

 Installation Options:

Optional.




This tool is only available for Windows 7/8/10. There are no plans to create a Mac or Linux version.