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Conference Bridge - Dedicated vs Owned

Conference Bridges

Concept

You may create Dedicated and Owned conference bridges for use in any domain. Note that the system distinguishes between dedicated (also referred to as 'shared') conferences and user-owned conferences. The Dedicated Conference type is a standalone conference with its own unique extension. The Owned Conference type is a user-owned conference that will be accessible through the user’s portal. Owned Conference type allows for basic users to monitor and add callers to their own conference bridge.

Definitions

Dedicated Conference Bridge - a type of conference bridge that has its own extension.

Owned Conference Bridge - a type of conference bridge that is owned by a user.

Direct Dial - an option for an Owned Conference Bridge and allows for dialing directly into the conference bridge, similar to dialing a user’s extension.

Rules

  • If type Dedicated Conference Bridge is selected and the desired extension already exists, the conference will override the “Forward Always” rule for that extension and direct it to the conference bridge.
  • The Direct Dial option must be set for an Owned Conference Bridge to be dialed directly like a user extension.
  • Owned Conference Bridge type must be chosen for the conference bridge to appear in the owner’s user portal.

Example

Choosing the Dedicated Conference Bridge type is best for when you want a shared conference bridge that many can use. This Conference is managed by an Office Manager scope or higher. Choosing the Owned Conference Bridge type is best for when you want a conference bridge for an individual user. The owner can then manage the participants and settings from their user portal.