GRANDSTREAM GXP 3350 - How to Transfer a Call

Call Transfer 

❑ Blind Transfer: 

1. During the first active call, press TRANSFER and dial the number to transfer to; 

2. Press SEND key or # to complete transfer of active call. 

❑ Attended Transfer: 

• 

When set to "Static" 

1. During the first active call, open a new LINE 

The first call will be automatically put on hold 

2. Enter the number for the second call in the new line and establish the call; 

3. Press TRANSFER; 

4. Press the other LINE key, which is on hold to transfer the call. 

• 

When set to "Dynamic" 

1. During the first active call, press TRANSFER. 

2. A new line will be brought up and the first call will be automatically placed on hold; 

3. Dial the number and press "AttTrnf" soft key to make a second call. 

4. Press TRANSFER again. The call will be transferred. 

Attended Transfer 

GXV3350 supports attended transfer: 

1. During the active call, tap on "Transfer" button to bring up transfer screen. 

2. Select transfer mode as "Attended" by tapping on the mode selection area 

3. Enter the transfer target number, and then press the "Transfer" soft key on the right. 

4. Before transfer target answers the call, GXV3350 hears the ringback tone, and the touch screen 

prompts shown as below. Users could tap on "Cancel" to cancel the transfer, tap on "End" or simply 

hang up the call to complete call transfer