The Difference Between SIP Trunking & UCaaS
Session Initiation Protocol (SIP) initially provided an alternative to physical phone lines, creating an affordable solution for a company with multiple numbers and extensions. Business owners simply needed the internet to build out their office space. But as communications evolved, so did the need for more than phones.
Unified Communications addresses all of these needs at once: texting, voice call, voicemail to email, contact center and even web conferencing come included with certain packages. This means businesses doesn't need multiple services (or payment plans) for each element. Additionally, our platform integrates with over 200 different software platforms so you can simplify workflows for your clients.